Despite saying in January this year that it would work to change a system that charged restaurants for calls that didn’t result in orders, Grubhub seemingly charged one restaurant near Columbia University for dozens of such calls between January 4 and April 20 this year, an Eater investigation has revealed.

The Expat, a Southeast Asian gastropub at 64 Tiemann Pl., near Claremont Avenue, received 54 phone calls via Grubhub between January 4 and April 20 — only three of which