//Feds direct airlines to refund passengers for canceled flights

Feds direct airlines to refund passengers for canceled flights

Federal officials on Friday ordered airlines to reimburse customers for canceled flights, saying a growing number of passengers are complaining amid the coronavirus pandemic that airlines are providing travel credits rather than refunds.The U.S. Department of Transportation did not say how many claims it has substantiated, but it did direct carriers in an enforcement notice “that passengers should be refunded promptly when their scheduled flights