Duke Energy announced Monday the company will return to standard billing and payment practices in South Carolina in the coming weeks.
However, Duke said service disconnections for nonpayment will be suspended until October 2020.
Customer Assistance Programs – Duke Energy
Duke Energy Statement
Standard billing and payment policies, including disconnections for nonpayment, will resume in October. Flexible payment arrangements are available for customers who need more time to pay. Visit dukeenergyupdates.com to see other actions we’re taking to assist in response to COVID-19.
As a provider of an essential service, we remain committed to delivering reliable power as well as protecting the health and safety of our customers and employees. We’re here to help those still dealing with financial hardship and to support our communities through the gradual process of economic recovery. We encourage you to stay safe and continue to follow all precautions advised by state and federal health officials.
