Call center employees work long hours to help unemployed during coronavirus pandemic

  • By cvbizz
  • June 12, 2020
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The South Carolina Department of Employment and Workforce has received thousands of calls per day since mid-March.On one end of the phone is someone who has lost their job and is seeking help filing for unemployment. On the other is a claim specialist working to make sure that caller is paid what they are owed.Sherry C. has answered those calls for 12 years.She typically works

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