Charlotte Fire Department’s Engine 43 earned recognition Tuesday evening, for their fast-action in helping to pull two kids from their burning 2nd story apartment.
Also earning recognition, fire communications dispatcher TC Shuler, who remained calm, despite finding himself on the line with a frantic 11-year-old caller.
“Our house is on fire, help, please and I have a little brother, please,” the 11-year-old is heard saying on the 911 call released Wednesday.
While speaking with dispatcher Shuler, the little girl quickly shares her address, allowing Shuler to immediately get help on the way.
“Is everyone out of the apartment?” asked the dispatcher.
She replied, “No, we’re inside of it!”
“And the apartment is on fire?” the dispatcher asked.